Amount debited but ticket is not confirmed (failed transaction), what should I do?
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Modified on: Fri, 7 Feb, 2020 at 11:05 AM
Usually, the refund will be processed within 7 working days, still facing issues please send an e-mail to onlinerefund@ksrtc.org mentioning an e-ticket reference number or a user ID registered/ Guest user
email id with KSRTC and date of transaction. Reference number can be found at your email id or “PNR Enquiry”
Transaction Status. You can also Contact on 7618765800 / 7618765900 (Contact On Working Days In between 10:30 am to 17:00 pm, Saturday 10:30 am to 13:00 pm.)
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