FAQ
KSRTC is the leading public sector undertaking and therefore, you will find the largest option of buses. Some of the
advantages of dealing with us are:
...
Fri, 7 Feb, 2020 at 10:55 AM
Both Options provided on www.ksrtc.in, with registration (Registered Users) and without registration (Guest user).
Fri, 7 Feb, 2020 at 10:57 AM
No. For e-bookings (e-ticket) we charge the same as Counter booking.
Fri, 7 Feb, 2020 at 11:00 AM
Visit www.ksrtc.in => Go to “PNR Enquiry” section of Menu => click on “Transaction Status” to know details of
successful / failure transaction.
Fri, 7 Feb, 2020 at 11:01 AM
Usually, the refund will be processed within 7 working days, still facing issues please send an e-mail to onlinerefund@ksrtc.org mentioning an e-ticket refe...
Fri, 7 Feb, 2020 at 11:05 AM
Yes. It is a must to carry photo ID proof [Driving License, Voter ID Card, PAN Card, Passport, AADHAR Card, Ration
Card (with passenger photo), Senior citiz...
Fri, 7 Feb, 2020 at 11:07 AM
You can generate your e-ticket online, visit www.ksrtc.in => Go to “PNR Enquiry” of Homepage => provide PNR number and Mobile number => click on se...
Fri, 7 Feb, 2020 at 11:09 AM
Children up to the age of 6 years (<= 6 years) are allowed to travel free. Children above 6 years (>6 years) and up to 12 years (<=12 years),...
Fri, 7 Feb, 2020 at 11:15 AM
You can send an email to awatar@ksrtc.org through the mail ID in which you have booked a ticket. Also you
can dial to call center on 9449596666 (24 hrs...
Fri, 7 Feb, 2020 at 11:17 AM
You can contact 9449596666 (Call center – 24 hours) or 7760990034 / 7760990035 (Awatar Cell between 0700 and 2200 hrs) for any booking related query/assista...
Fri, 7 Feb, 2020 at 11:19 AM